Disabling/Enabling Bug Reporting
This section covers how to disable and enable bug reporting.
When your users invoke the SDK, a popup appears with default Prompt Options for them to "Report a problem" (submit a bug, "Suggest an improvement" (send you feedback), or "Ask q question" (send you a chat).
These options can be disabled or enabled separately. When only a single option is enabled, it becomes the default invocation mode and the Prompt Options menu doesn't appear.
The example below disables bug reporting and feedback and makes In-App Chat the default invocation mode so that when users invoke Instabug, they are shown the conversations page directly.
// Disable the Bugs & Feedback. If disabled, both "Report a problem" & "Suggest an improvement" are removed from the Instabug's prompt, and manually showing the bug reporting or feedback doesn't have an effect.
BugReporting.enabled = false
// Disable the Bugs & Feedback. If disabled, both "Report a problem" & "Suggest an improvement" are removed from the Instabug's prompt, and manually showing the bug reporting or feedback doesn't have an effect.
IBGBugReporting.enabled = NO;
You can also specify whether to show one of the Report a Problem or Suggest an Improvement options, or both using this API:
// Specify which of the feedback or bug options appear in the prompt options
BugReporting.promptOptionsEnabledReportTypes = [.bug, .feedback]
// Specify which of the feedback or bug options appear in the prompt options
IBGBugReporting.promptOptionsEnabledReportTypes = IBGBugReportingReportTypeBug | IBGBugReportingReportTypeFeedback;
By default, all three options are enabled if they are available in your current plan.
Updated almost 5 years ago
Give the Prompt Options page a look to see how you can further customize what your users can do with Instabug.