Show Replies

The below API can be used to display the replies page. This page contains a list of any previous chats that were opened for this customer. In the event that the chat feature is disabled, the user will not be able to start a new chat but will still be able to reply to existing ones.

cordova.plugins.replies.show(successCb, errorCb)

If you need to hide the compose message button in the aforementioned view, you can do so by using the API here.

Check if User Has Chats

If a user has no pre-existing chats, the previous API won't show the replies page. You can check whether the user has any available chats or not using the below API.

cordova.plugins.replies.hasChats(successCb, errorCb)