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Welcome Message

This section covers on-boarding your users about how to reach you through Instabug with a mode for either beta testers or live users.

Setting the Welcome Message Mode

By default, a welcome message that explains how to invoke Instabug will be shown to your app users within 10 seconds of starting their first session after the SDK is integrated. The welcome mode can be set to live, beta, or disabled using the method below. The default welcome mode is set to live.

The popups that appear follow the color theme and primary color that you set for the SDK.

You can also edit the content of the message using the method and keys found in the Locale page.

cordova.plugins.instabug.activate(
            {
                ios: 'TOKEN'
            },
            cordova.plugins.bugReporting.invocationEvents.shake,
            {
                "welcomeMessageMode": "welcomeMessageModeLive"
            },
            function () {
                console.log('Instabug initialized.');
            },
            function (error) {
                console.log('Instabug could not be initialized - ' + error);
            }
        );
// welcomeMessageMode can be set to welcomeMessageModeBeta and welcomeMessageModeDisabled

Showing the Welcome Message Manually

Instead of showing the welcome message automatically, you can manually show the welcome message in either live or beta mode using the following method.

cordova.plugins.instabug.showWelcomeMessage(
            'welcomeMessageModeLive', // For live users
            function () {
                console.log('Welcome message shown.');
            },
            function (error) {
                console.log('Welcome message could not be shown -  ' + error);
            }
        );

cordova.plugins.instabug.showWelcomeMessage(
            'welcomeMessageModeBeta', // For beta testers
            function () {
                console.log('Welcome message shown.');
            },
            function (error) {
                console.log('Welcome message could not be shown -  ' + error);
            }
        );

📘

Invocation Method Set to None?

If your invocation method is set to "none", the welcome message will not appear to your users.

Live Welcome Message

This mode is primarily aimed at users of your production builds, or live apps.

A single popup appears to your users with instructions on how to show Instabug depending on the invocation method you're using.

Examples of the welcome message that appears to users in live apps depending on the invocation method set.Examples of the welcome message that appears to users in live apps depending on the invocation method set.

Examples of the welcome message that appears to users in live apps depending on the invocation method set.

Beta Welcome Message

This mode is primarily aimed at beta testers of your development builds, or beta apps.

A three-step on-boarding flow appears to your testers. First, your testers see a welcome message customized for beta testers. The second screen explains how to show Instabug depending on the invocation method you're using. The third and last screen reminds your testers to use the latest version of your application in order to access all your latest fixes and features.

An example of the three-step on-boarding flow that appears to users in beta apps.An example of the three-step on-boarding flow that appears to users in beta apps.

An example of the three-step on-boarding flow that appears to users in beta apps.


What’s Next

Now that your users know how to invoke Instabug, they can start reporting bugs and opening new chats. More details on those below.