FreshDesk
Never miss an issue from your clients by receiving messages and feedback right inside your FreshDesk dashboard.
- Enter your Site URL and API Key. To get your API Key, go to your FreshDesk profile and get the key from "https://{domain}.freshdesk.com/profiles/{user_id}/edit".
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- From here you can choose the Assignee. You can also choose which details get forwarded as well.
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- At this point, we just need to test your integration so that we're sure everything is working smoothly.
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- All done! Your integration is now set-up and ready to go. From this final page, you can allow automatic forwarding (don't worry though, this can be reconfigured at any time!)
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Updated over 1 year ago