FreshDesk
Never miss an issue from your clients by receiving messages and feedback right inside your FreshDesk dashboard.
- Enter your Site URL and API Key. To get your API Key, go to your FreshDesk profile and get the key from "https://{domain}.freshdesk.com/profiles/{user_id}/edit".
![Create FreshDesk - Authenticate - 3.png 1440](https://files.readme.io/b57c7b1-Create_FreshDesk_-_Authenticate_-_3.png)
- From here you can choose the Assignee. You can also choose which details get forwarded as well.
![Create FreshDesk - Authenticate - 2.png 1440](https://files.readme.io/16608d8-Create_FreshDesk_-_Authenticate_-_2.png)
- At this point, we just need to test your integration so that we're sure everything is working smoothly.
![Create FreshDesk - Test Continue.png 1440](https://files.readme.io/c55d457-Create_FreshDesk_-_Test_Continue.png)
- All done! Your integration is now set-up and ready to go. From this final page, you can allow automatic forwarding (don't worry though, this can be reconfigured at any time!)
![Create FreshDesk - Finish - 2.png 1440](https://files.readme.io/803da31-Create_FreshDesk_-_Finish_-_2.png)
Updated 9 months ago