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FreshDesk

Never miss an issue from your clients by receiving messages and feedback right inside your FreshDesk dashboard.

  1. Enter your Site URL and API Key. To get your API Key, go to your FreshDesk profile and get the key from "https://{domain}.freshdesk.com/profiles/{user_id}/edit".
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  1. From here you can choose the Assignee. You can also choose which details get forwarded as well.
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  1. At this point, we just need to test your integration so that we're sure everything is working smoothly.
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  1. All done! Your integration is now set-up and ready to go. From this final page, you can allow automatic forwarding (don't worry though, this can be reconfigured at any time!)
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