Managing Notifications
Detailed in this page is how you can set up push notifications as well as manage in-app notifications for new in-app chat messages.
Push Notifications
You can enable Instabug to send your users push notifications each time you send them a new message.


An example of a push notification from Instabug.
Uploading Your Push Certificate
Follow the steps below to upload your push certificate to your Instabug dashboard.
- Follow this tutorial to generate a push certificate and export it to a
.pem
file. - Go to the Push Notifications page on your Instabug dashboard and upload your
.pem
file. - Select whether the certificate you're uploading is for development or production, and enter the pass phrase if you set one.
Handling Instabug Notifications
In application:didRegisterForRemoteNotificationsWithDeviceToken:
, pass the token you get to Instabug.
func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {
Replies.didRegisterForRemoteNotifications(withDeviceToken: deviceToken)
}
- (void)application:(UIApplication *)application didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)deviceToken {
[IBGReplies didRegisterForRemoteNotificationsWithDeviceToken:deviceToken];
}
When you receive a notification, check if it's an Instabug notification, then pass it to Instabug if necessary.
func application(_ application: UIApplication, didReceiveRemoteNotification userInfo: [AnyHashable : Any]) {
let isInstabugNotification = Replies.didReceiveRemoteNotification(userInfo)
}
- (void)application:(UIApplication *)application didReceiveRemoteNotification:(NSDictionary *)userInfo {
BOOL isInstabugNotification = [IBGReplies didReceiveRemoteNotification:userInfo];
}
And finally, handle when your application has been launched from an Instabug notification. Add the following to application:didFinishLaunchingWithOptions:
.
if let notification = launchOptions?[.remoteNotification] as? [String: AnyObject] {
let isInstabugNotification = Replies.didReceiveRemoteNotification(notification)
}
NSDictionary *notificationDictionary = [launchOptions objectForKey:UIApplicationLaunchOptionsRemoteNotificationKey];
BOOL isInstabugNotification = [IBGReplies didReceiveRemoteNotification:notificationDictionary];
Disabling Push Notifications
Push notifications are enabled by default if you upload a push certificate to your Instabug dashboard. To disable them, use the following method.
Replies.pushNotificationsEnabled = false
[IBGReplies setPushNotificationsEnabled:NO];
In-App Notifications
By default, a notification will be shown on top of your app's UI when a new message is received.


An example of an in-app notification.
Email Notifications
If your user doesn't view the new message within 10 minutes, they will be sent an email notification as well.
Disabling In-App Notifications
Use the following method to disable notifications that appear in-app.
Replies.inAppNotificationsEnabled = false
IBGReplies.inAppNotificationsEnabled = NO;
Getting Unread Messages Count
You can use the following method to get the number of messages a user has yet to read.
let messageCount = Replies.unreadRepliesCount
NSUInteger messageCount = IBGReplies.unreadRepliesCount;
Updated about 2 years ago