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Customizing Survey Behavior

This page covers all the in-app survey behavior that you can customize as well as related APIs.

Showing a Welcome Screen

You can show your users a welcome screen before a survey rather than asking the first question immediately. By default, this is disabled. To enable the survey welcome screen, use the following method.

Surveys.setShouldShowWelcomeScreen(true);

Integrating with Slack

If you have an already existing Slack integration, or are going to create one, you can enable auto-forwarding of Survey responses. If enabled, all NPS Survey score responses as well as Custom Survey responses will be forwarded to your Slack integration on the channel of your choosing.

Forwarded NPS responses will display user email, responses, and score, while Custom Survey responses will display the user email and every question and it's response. You'll also have the option to reply to the user which will redirect you to the chat window to reply to that user.

Updated 6 months ago


What's Next

Everything is customized and the survey is sure to be a hit. Since you're expecting responses, did you know you can use Instabug to follow up with your users who respond?

Reply to Survey Respondents

Customizing Survey Behavior


This page covers all the in-app survey behavior that you can customize as well as related APIs.

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