Instabug helps you better identify the bug reports or feedback you get by associating a user's identity to them.
If you already have a user's name and email, you can pre-fill the email field in the bug, feedback, and question reporting flow. The user will then be identified in all reports (bugs, improvements, questions), crashes, surveys, and feature requests.
Ideally, this API should be called as soon as a user logs into your app.
//iOS Instabug.IdentifyUserWithEmail("user_email", "user_name"); //Android Instabug.IdentifyUser("user_name","user_email");
You can add additional data about users that would help you better assist them. This API is best used for dumping large amounts of data. Each call to this method overrides the user data to be attached. Maximum size of the string is 1,000 characters.
//iOS Instabug.SetUserData("user_data"); //Android Instabug.UserData = "User data";
When a user logs out, the following API should be called. Calling
logOut will reset the value of the email and name previously set. It will also remove any currently set user attributes, user events, user chats, and user data.
//iOS Instabug.LogOut(); //Android Instabug.LogoutUser();
Logout only when user is identified
Please note that if the user is currently not identified using the
logOutmethod will have no effect.
Updated about 1 month ago
With your users identified, they no longer need to input their email and name in the bug reports and you will no longer have to wonder what the name of the user that's chatting with you is. Speaking of which, why not give the bug reporting, in-app chat, and feature requests a deeper look?