To use the in-app chat feature of the Instabug SDK, integrating the SDK is required.
Sometimes the best feedback you can get is one that comes in a conversation with users. Other times, you want to reach out to users to let them know "hey, this bug is fixed and you should update". You can also reach out to that one user who gave you a negative review in an NPS survey, figure out what the issue is for them, and convert them into promoters. All of these can be done using the Instabug in-app chat that is automatically set up when you integrate the SDK.In this section, we will discuss all the features and APIs available in our In-App chatting. The breakdown is as follows:
1. User Conversations
This section explains how to navigate the dashboard so that you can reply to chats, bugs, crashes, and surveys. Also detailed is how the chats workflow works.
2. Managing Notifications
Learn how to set up notifications and notification sounds.
3. Disabling/Enabling In-App Chat
Is letting your users start chatting with you out of your scope? You can disable in-app chatting by following the instructions in this section.